Understand the connection status
Status | Meaning | What to do |
|---|---|---|
Connected | The account is ready for the permissions currently granted. | Start using it. |
Ready to connect | Empire is configured, but this member has not connected an account. | Press Connect. |
Waiting for connection | A connection was started but not completed. | Finish the provider screen, or start again. |
Needs attention | The connection expired, was revoked, or returned an error. | Reconnect the account. |
Reconnect to enable search | Google Drive can save, but it does not yet have permission to search files. | Press Reconnect or Update access and approve the new read permission. |
Setup required | The provider is not configured in this Empire environment. | Contact support. |
After connecting, refresh the Integrations page if the status does not change straight away.
Updated on: 28/08/2026
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