Understand the connection status

Status

Meaning

What to do

Connected

The account is ready for the permissions currently granted.

Start using it.

Ready to connect

Empire is configured, but this member has not connected an account.

Press Connect.

Waiting for connection

A connection was started but not completed.

Finish the provider screen, or start again.

Needs attention

The connection expired, was revoked, or returned an error.

Reconnect the account.

Reconnect to enable search

Google Drive can save, but it does not yet have permission to search files.

Press Reconnect or Update access and approve the new read permission.

Setup required

The provider is not configured in this Empire environment.

Contact support.


After connecting, refresh the Integrations page if the status does not change straight away.

Updated on: 28/08/2026

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